privacy policy
Forte Taíno · Corales 37 at Punta Cana Resort & Club
Last updated: May 2026
A Note Before We Begin
Forte Taíno was built on the principle of considered restraint — in architecture, in hospitality, and in how we engage with the world. That same principle governs how we handle your personal information. We collect what we need. We protect it with care. We do not trade in it.
This policy explains what information we gather, why we gather it, and how it is used. If you have questions that go beyond what is written here, you are welcome to reach out directly.
Who We Are
Forte Taíno is a private villa located within the Corales at Punta Cana Resort & Club, Dominican Republic. For the purposes of this policy, "Forte Taíno," "we," "us," and "our" refer to the property and its ownership team.
Contact: Forte Taíno, Corales 37 at Punta Cana Resort & Club, La Salina 37, Punta Cana 23000, La Altagracia, Dominican Republic
Email: Inquiry@ForteTaino.com
What Information We Collect
We collect only information that serves a clear and legitimate purpose.
Information you provide directly
- Name, email address, phone number, and nationality when submitting an inquiry or reservation request
- Travel dates, group composition, and any preferences or requirements you share with us
- Correspondence exchanged via email, telephone, or our website contact form
- Billing and payment details when a reservation is confirmed (processed securely through our payment provider — we do not store card data on our own systems)
Information collected automatically
- Standard web analytics data: pages visited, time on site, referring URL, browser type, and device category
- Cookie identifiers (see the Cookies section below)
- IP address, used solely for security and geographic analytics
Information from third parties
- If your reservation is made through a luxury travel advisor, villa platform (such as Plum Guide or Villaway), or private aviation partner, we may receive your name and booking details from them directly. We use this information only to manage your stay.
How We Use Your Information
We use the information we hold to:
- Respond to your inquiry and manage your reservation
- Coordinate the logistics of your arrival, stay, and departure
- Communicate with your travel advisor or personal assistant on your behalf, where you have authorized us to do so
- Process payment and maintain necessary financial records
- Improve our website and understand how guests discover us
- Send occasional updates about Forte Taíno — only if you have explicitly asked to hear from us
We do not use your information for automated profiling, behavioral advertising, or any purpose beyond what is described here.
Legal Bases for Processing
Where the General Data Protection Regulation (GDPR) or similar frameworks apply, we process personal data on the following legal bases:
- Contract performance — to fulfill a reservation you have made or requested
- Legitimate interests — to respond to inquiries, maintain website security, and improve our service
- Legal obligation — to comply with applicable financial, tax, and immigration record-keeping requirements
- Consent — for any marketing communications, which you may withdraw at any time
Who We Share Your Information With
We share personal data only when necessary, and only with parties bound by appropriate confidentiality obligations.
- Our villa team — the staff directly responsible for your stay
- Corales at Punta Cana Resort & Club — to the extent required to coordinate resort-level services and security
- Payment processors — to complete financial transactions securely
- Travel advisors and PAs — only when you have engaged them as your representative
- Legal and regulatory authorities — where we are required to disclose information by law
We do not sell, rent, or share your personal data with any third party for marketing purposes. Ever.
Cookies
Our website uses a small number of cookies. We do not use advertising or tracking cookies.
Essential cookies keep the site functioning — enabling contact forms and navigation. These cannot be disabled without affecting site performance.
Analytics cookies help us understand how visitors find and use the site, using aggregated, anonymized data. We use a privacy-respecting analytics tool and do not share this data with advertising networks.
You may manage your cookie preferences through your browser settings at any time. A cookie consent notice will appear on your first visit to the site.
Data Retention
We retain your information for as long as is necessary for the purposes outlined above, or as required by applicable law.
- Inquiry records (no reservation made): 12 months
- Reservation and guest records: 7 years, in line with standard financial record-keeping requirements
- Marketing consent records: retained until consent is withdrawn, plus 12 months
When information is no longer required, it is securely deleted.
Your Rights
Depending on your country of residence, you may have the right to:
- Access the personal data we hold about you
- Correct any information that is inaccurate or incomplete
- Request deletion of your data, subject to legal retention obligations
- Restrict or object to certain types of processing
- Data portability — receive your data in a structured, machine-readable format
- Withdraw consent for any processing based on consent, at any time
To exercise any of these rights, please contact us at Inquiry@ForteTaino.com. We will respond within 30 days.
If you are based in the European Union or United Kingdom and believe your rights have not been respected, you have the right to lodge a complaint with your local data protection authority.
Data Security
We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. Reservation data is held in secure systems. Payment processing is handled exclusively by PCI-DSS compliant providers. Access to guest information within our team is limited to those who require it to deliver your stay.
No method of transmission over the internet is entirely without risk. We will notify you promptly in the event of any breach that may affect your data.
Third-Party Links
Our website may contain links to third-party platforms — listing partners, the Corales resort website, or booking tools. This privacy policy does not extend to those sites. We encourage you to review their policies independently.
No method of transmission over the internet is entirely without risk. We will notify you promptly in the event of any breach that may affect your data.
Changes to This Policy
If we make material changes to this policy, we will update the date at the top of this page and, where appropriate, notify guests who have active reservations or who have opted into communications from us.
Contact
If you have any questions about how we handle your personal data, we would prefer to speak with you directly rather than through an automated system.
Email: Inquiry@ForteTaino.com
Post:Forte Taíno, Corales 37 at Punta Cana Resort & Club, La Salina 37, Punta Cana 23000, La Altagracia, Dominican Republic
Forte Taíno · Corales 37 at Punta Cana Resort & Club
Belgian Modern Minimalism · Caribbean Soul